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Terms - Pure Bliss Body Care

ORDER TIMELINE     

 

Our company handcrafts all products within 3 days.

Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

 

Custom orders

We always love creating new products from scratch.

Please contact us for a quote.

Custom orders can have a lengthier processing time.

Ask us for details.

 

 

SHIPPING

Our company ships through the following carriers

Canada

  •  Expedited Parcel 5 –  10 days

United States shipping 

We happily support and love our United States customers.

We ship all USA  products through

  • Expedited Parcel USA up to 10 Day

 

Pure Bliss Body Care is not responsible for duty or brokerage fees for international shipping.

These charges come from your country during importation of your package.

 

Cost calculations

We do our best to apply fair shipping costs to each order.

 

* Shipping costs are calculated automatically during checkout.

* We offer flat rate shipping Canada $9.95

                                                 USA $14.95

 

 

Timeline

Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 2 DAYS to be handmade.

 

 

RETURNS

 

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 Goods are exempt from being returned unless the product arrives defective. Please provide photo of unopened Damaged Products

To complete your return, we require a receipt or proof of purchase.

 

 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@pureblissbodycare.com

 

Sale items 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at and send your item to: 3425 29th Avenue, Regina, SK, S4S 2P4.

 

Shipping

To return your product, you should mail your product to: 3425 29th Avenue, Regina, SK, S4S 2P4.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item